Privacy
Privacy notice
Who handles your information
Rooted in Vitality is Thea Kritzinger's health coaching practice in Paarl. Contact Thea at thea@askme.co.za. The supplied practice address is Unit 102, Zomerlust Estate, Bergriver Boulevard, Paarl, Western Cape. The responsible-party and Information Officer details still need confirmation.
Enquiries
If you contact Thea by email or WhatsApp, the practice receives what you choose to share, such as your name, contact details and enquiry. This is used to answer you and arrange a conversation. You need not send a health history to enquire. Please do not send sensitive health information through a newsletter form. An enquiry does not subscribe you to Rooted Notes.
Email and WhatsApp are separately operated services with their own privacy terms. Opening a link takes you to that service.
Rooted Notes
The planned form asks for your email address, optional first name and English or Afrikaans. Signup is voluntary, with separate unticked email consent and confirmation. Rooted Notes is at least weekly, with a monthly theme in short notes. Without an email address and the required consent, the newsletter cannot be sent. You can still enquire and download guides.
The practice plans to use MailerLite for signup, confirmation, delivery and unsubscribe. Each newsletter must include an unsubscribe route; you may also contact Thea to stop emails. The service may retain limited suppression data to avoid emailing someone who opted out. The exact consent records and retention need checking in the actual account. No existing contact list is assumed or imported.
Guides
The guides are prepared as free direct downloads, independent of optional newsletter signup. A download does not give newsletter consent. The guides open as unchanged PDFs without an email form.
Hosting and measurement
Netlify is the planned website host. Hosting may process technical information such as IP address, requests and security logs. This site has no analytics script or advertising pixel.
Access and providers
Access should be limited to authorised people. Providers may process information to deliver hosting, email or newsletter services. Actual permissions, contracts and safeguards for processing outside South Africa must be checked; no country or signed agreement is assumed here.
Keeping information secure
Keep only information needed for its purpose or a lawful requirement, restrict access and remove or de-identify it when no longer needed. A real retention schedule for enquiries, subscribers, consent and suppression records is still required. No number of months is invented.
Your rights
You may ask about information held about you, request access or correction, ask for deletion where applicable, withdraw newsletter consent or object to applicable processing. Contact Thea at thea@askme.co.za for the practice to check your request. You may also raise a privacy complaint with the South African Information Regulator.
Coaching records and changes
This is not a coaching intake form or a consent agreement for sensitive coaching records. Those records need a separate reviewed purpose, access and retention process. The final notice should show its actual publication date and change when the way information is used changes.